Proactive Support

IT Support to help you weather any storm

Choosing the right team for your IT support is crucial to ensuring your operations run as smoothly and effectively as possible. With CCN, your business is in safe hands.

We have more than 30 years experience providing IT support and solutions for companies across Scotland, and we pride ourselves on our excellent customer satisfaction ratings.

From our range of managed services packages, to flexible help just when you need it, we have the skills, knowledge, and experience to make sure your technology works for you.

Satisfaction guaranteed

More than 95% of the calls that come through our CCN Care helpdesk are dealt with by our remote support team, resolving your issues quickly and efficiently.

If the situation requires a more hands-on approach however, we promise prompt on-site assistance throughout Scotland.

Bespoke support to suit your business

We offer practical, reliable help and advice, arming you with the tools you need to do your job well and push your business forward.

We work with each client as an individual, tailoring our care to you, your business needs, and your budget. Our easy monthly payment scheme can help to spread the cost of your IT care, or you can purchase pre-paid hours to use as and when you need us.

CCN: There for you when disaster strikes

Your IT system and the data stored within it is one of your biggest assets – with CCN you can be certain it’s protected, whatever happens.

Through our pro-active CCN24 Server Management service, your network will be live on our system 24 hours a day, alerting us to any issues that may cause problems on your network and allowing us to tackle them before they do.

And with our Disaster Recovery and Business Continuity services we can ensure your entire network is properly backed up and fully recoverable, minimising the impact if something goes wrong, and letting you get back to business as soon as possible.

Find out more about Proactive Support:

Customer Testimonials

CCN have been helping companies across Scotland for over a decade. So impressed are our clients that we boast a customer retention rate of more than 90%, and many of them have been with us since day one. But don’t take our word for it…

Read all Testimonials

The team at CCN are outstanding! The response time to our endless requests for help/support are extremely quick. Nothing is ever “too much trouble” and they go above and beyond to help. Not only that but the whole team are friendly, approachable, and professional. Not sure what we would do without them to be honest!

Debbie Sillars Practice Manager

Waterfront Private Hospital Ltd
We have used CCN since 2018 and have been absolutely delighted with the service provided. In particular, the speed of service and their friendly and approachable manner make them stand out. No matter how difficult or simple the query, it is always met with a professional and appropriate response. No issue that my Firm has ever raised has remained unresolved for long, and all were dealt with in a quick and efficient manner.

I would not hesitate to recommend CCN to any other business requiring assistance with their IT systems.

Steven Mclaren Managing Partner

Kippen Campbell LLP
We approached CCN to implement a new IT system for a hotel that had to be acquired without any of the previous owners existing IT provision.

CCN were instrumental in the planning and implementation all of the new IT requirements. The change over in all systems took place on one day with no disruption to either guests or staff.

I was extremely impressed with CCNs knowledge, commitment and drive to ensure that this complex project was achieved successfully

I would not hesitate to recommend them to anyone in our industry.

General Manager

Dunkeld House Hotel
At Birnam Arts we have used CCN as our IT support for around six years now. We have always been delighted with the prompt, friendly and professional service that we receive. Nothing is too much trouble and IT issues are dealt with extremely quickly. CCN have always provided us with a great service at a reasonable price.

General Manager

Birnam Arts
We have outsourced the management and provision of IT support to CCN for a number of years. Steve and his team have without exception provided a very high level of personal service and responded to our requirements in a professional and cost effective manner.

Every company has a high dependency on its IT systems and it gives us comfort to know that we can rely on CCN to give us the support we require. All the CCN staff have a high level of knowledge and always act in a friendly and helpful manner. I would not hesitate to recommend CCN.

Richard Lawson, Richard Lawson Autoecosse Ltd

Richard Lawson Autoecosse Ltd
CCN have provided us with IT support for a number of years and consistently deliver a first class service. From simple password reset requests and ongoing maintenance of our server, to system upgrades, they always provide a professional, effcient and timely service and are always on hand to provide advice and support when needed.

Nicola Stratford

Algo Design & Build